CCW Research for two consecutive years in the investigation report that the software for the management of user satisfaction rating: not change, flexibility and poor business reality is that it is not satisfied with the lowest score of the three major projects, of the three management software is difficult. Management software, which can not be customized to meet their own needs, is the biggest pain in the hearts of users.

1. Adapt to change
In today's world, innovation and speed has become the most important business competitive strategy. Whether in an organization, or the external environment, there are changes.
Change came mainly from the two aspects, that is, the user needs change and application environment changes. Changes in user demand mainly from the corporate organizational structure changes, business model change, and business process change. This change is one of three organizations often happen. It is important that these changes will lead to its application software module functions and the corresponding changes must be made, otherwise the application will not be able to meet the new demands of users. Application changes in the environment also has three main areas, namely, IT technology changes, related industries and environmental policy changes, partnership changes. Traditional application software has a fatal shortcoming that is rigid structure, which can be expanded and poor, unable to respond quickly to changes in customers.

2. Efficiency
As in the economic operation and social life in the increasingly occupy an important role in the software, there have been two shortcomings users can not endure: A software project is often delayed, a BUG is too much, software quality not guaranteed. This is all the software provider has been a headache and has been committed to addressing two important issues.

3. Integration
For the vast majority of large enterprises or government, and other non-profit organizations and they have a lot of application software, IT systems are often more complicated. This user's IT systems on the formation of a series of isolated islands of information, enabling users in various application software systems can not share the information, thus can not be achieved on the rapid response to changes in the market.